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Understand the Legal Framework at 88com

Your access to 88com depends on the laws that apply in your region — where local law permits, these terms set out your rights, our obligations, and how we handle your account data.

Account PoliciesData HandlingPayment TermsJurisdiction NoticeYour Rights
88com Understand the Legal Framework at 88com
LEGAL CONTACT PATHS

Reach Our Account and Policy Team

If you have a question about how these terms apply to your account, want to request a copy of your data, or need to flag a concern about a transaction processed via JazzCash or Easypaisa, you can reach us through the channels below. We aim to acknowledge policy-related queries within one working day through the dashboard message centre.

Dashboard Message Centre Log in and open a support ticket directly from your account dashboard. Policy and legal queries are routed to the dedicated account review team from there.
Account Email Send your query to the address listed in your account profile settings. Include your account ID so our team can pull the correct record without delay.
Live Chat Live chat is available from the lobby and account pages. For legal or data queries, select the account support option from the chat menu at the start of your session.
HOW WE HANDLE DATA

Data, Cookies, Security and Your Account Rights

We collect account data to operate the platform, verify payments, and meet the compliance checks your jurisdiction may require. Your data is not sold to third parties. Cookie use is limited to session management, fraud detection, and performance monitoring — you can adjust non-essential cookies from the cookie preferences link in the footer. Account security is maintained through OTP verification on login and on withdrawal requests processed through Raast or bank transfer. If you want to request access to your stored data, correct a detail, or close your account, submit a request through the dashboard message centre with your account ID and the specific action you need.

Data Retention

Account records are kept for the period required by applicable law in your region. After account closure, data is held only as long as legal or audit obligations require.

Cookie Controls

Non-essential cookies can be turned off from the footer preference link at any time. Essential cookies needed for login and payment security cannot be disabled without affecting account function.

Account Security

Every login and every Raast or bank-transfer withdrawal triggers an OTP to your registered number. If you did not request the OTP, contact support immediately from the live chat option.

Your Data Rights

You can request a copy of your account data, ask for a correction, or request account deletion. Raise these through the dashboard ticket system with your account ID attached.

Your Legal and Policy Questions

The questions below cover what Pakistan users ask most about account terms, data rights, and policy scope at 88com.

Access and eligibility depend on local law in your region. Where local law permits use of this platform, these terms apply in full to your account and all transactions, including those made via JazzCash, Easypaisa, or Raast.

Open a support ticket from your account dashboard, select the data request option, and include your account ID. Our team will respond through the same channel with your data summary.

Yes. Submit a deletion request via the dashboard message centre. Deletion is subject to any retention period required by law, so some records may be held for a defined period before removal is completed.

We log the payment rail used, transaction reference, amount, timestamp, and your account ID. This record forms part of the account audit trail and is used for verification and compliance purposes.

If any provision is found unenforceable under local law, that clause does not apply to you. All other provisions remain in effect and continue to govern your account relationship with 88com.

Use the live chat inside your account dashboard and select the account support option, or email using the address in your profile settings. Include your account ID so queries reach the right team without delay.
Reference

Legal

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.